FAQ

GOT QUESTIONS?

WE HAVE ANSWERS!!

Give us a call and we will be happy to advise you but you will need to have some preferred options in mind.

No; there are many options for full and part container loads depending on the product.

This depends on your product; we will advise as soon as we have product details.

We quote DDP (Delivered Duty Paid); apart from vat on the invoice, there are NO other costs.

Quotes are DDP (Delivered Duty Paid);
this means that Lavida will make all payments on your behalf including the import duty.

Usually but not always; the vessel can be early or late due to events out-with our control
e.g. Vessel issues; Weather; Customs Clearance.

That’s our job!
We inspect your products during production and won’t approve shipping until final inspection.

Yes; we can arrange visits, book your accommodation, act as translator and take you to the factory.

Yes; Lavida will not approve an order without sample approval.

Prevention is better than cure.
But Lavida will continue to act on your behalf with the manufacturer without time limit.

Yes and quality standards are very high;
but it is essential to have Chinese based people to make inspections.

Lavida. You place your order and take delivery; we do the rest!

Check us out; make sure you are comfortable with us before parting with any money.
Ask plenty questions and get all your answers.

Deposit with the order; next payment when goods are all produced; final payment on arrival at port

Depends very much on your product; we’ll include this on the final quote.

You can!
The most important things you need to have covered are:
factory inspections, logistics and post delivery follow up.
If you give us a call we are happy to advise.

Yes! But our handling fee is a small % of the factory cost and you may feel that it is worth it.
We have been doing this for 9 years and we are still learning.

Labour costs are less in China;
and you are buying direct from the factory so you are cutting out most of the middle men.

Yes; we have plenty of happy customers who will be pleased to put your mind at rest.

We provide exactly the same level of service for all out international customers.
Quotes will be CIF to destination port and we will assist you with customs clearance before delivery.